🔒 Privacy Policy

Effective Date: [06-08-2025]

Urban Monk Prime Property Solutions is a brand owned and operated by [Urban Monk Prime Properties Pvt. Ltd.], a company incorporated under the Companies Act, 2013 and having its registered office at [Insert Address], Bengaluru, Karnataka, India. This Privacy Policy ("Policy") governs how we collect, use, disclose, and protect your personal data across our website [www.urbanmonkproperties.in] (“Website”), mobile platforms, WhatsApp, and other electronic means of communication. By accessing or using our platform, you agree to this Privacy Policy, which constitutes an electronic contract under the Information Technology Act, 2000. If you do not agree, please do not use our services.

✅ Consent

By accessing our website, submitting your personal information, or using any of our services, you expressly consent to the collection, use, disclosure, and processing of your personal data by Urban Monk Prime Properties and our authorized partners, in accordance with this Policy. This includes communication via phone, SMS, email, WhatsApp, or other digital platforms for service updates, offers, or project-related communications.

📦 What Information We Collect

We may collect the following types of personal information:

• Name, email address, mobile number, postal address
• Identity proof and property documents (if required for services)
• Location data, usage data, IP address
• Payment and transaction details (excluding sensitive card information)
• Details shared via contact forms, email, or service inquiries

We may also collect non-personal and anonymous data through cookies, log files, and analytics tools to improve user experience.

🛠 How We Use Your Information

Your information is used to:

• Facilitate property management, interior, construction, and certification services
• Provide personalized customer support
• Enable communication regarding service status, updates, or offers
• Improve our website, services, and user experience
• Comply with applicable legal obligations
• Conduct surveys, promotions, and service feedback reviews

We do not sell or rent your personal data to third parties.

🤝 Sharing and Disclosure

We may share your information with:

• Verified contractors, vendors, and service providers required to deliver the services
• Legal consultants for document verification or certification
• Government or regulatory authorities when required by law
• Our subsidiaries, affiliates, or business partners under strict confidentiality agreements

In the event of a merger, acquisition, or restructuring, your data may be transferred to the new entity.

🔐 Data Security

We take appropriate security measures, including encryption and access controls, to protect your personal data from unauthorized access, misuse, or disclosure. However, we cannot guarantee complete security in digital transmission. You agree that we are not liable for breaches beyond our control.

📲 Cookies and Tracking

Our platform uses cookies and similar technologies to improve your experience, understand user behavior, and offer relevant content. You can manage cookie preferences through your browser settings.

🚫 Opt-Out and Data Rights

You may withdraw your consent, access, update, or request deletion of your personal data at any time by writing to: 📧 support@urban-monk.in Please note that withdrawal of consent may limit your access to certain services.

👶 Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect data from minors. If you believe a minor has submitted personal data, please contact us for prompt removal.

🌐 Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices. We advise users to review their respective privacy policies.

🏛 Governing Law and Jurisdiction

This Privacy Policy shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

📬 Contact Us

For any questions or concerns related to this Privacy Policy or your data, reach us at: